Terms and Agreements

 

  • All bookings are subject to availability of ferry and accommodation and are not immediately confirmed upon online booking submission.
  • Upon receiving your online booking, our staff will follow-up and process your booking, please make booking 2 days before departure (subject to room & ferry availability).
  • Travel document: International passport with validity at least 6 months between the departure date and passport expiry date.
  • Weekend and Peak season surcharge are subject to changes, the revised amount (if any) will be advised upon every booking.
  • Prices provided are exclusive of other mandatory taxes and Visa(s) fees Personal insurance & expenses.
  • Prices are subject to change without prior notice and are not guaranteed until invoice and voucher are issued and full payment have been acknowledged and accepted.
  • Strictly no refund of any unused service during the tour.
  • All prices shown are in Singapore dollars unless it is indicated in other currencies.
  • Price published is an “invitation to treat” and does not constitute an offer by Spa Villa.
  • Spa Villa staff may provide advisory information but cannot undertake any responsibility or liability for any changes of information.
  • Spa Villa will not be responsible for any errors or omission regarding prices or other information.
  • Spa Villa reserves the right to terminate any bookings and transactions.

Cancellation Policy:

Days Prior To Departure Date Cancellation Charges
14 days or more 20% of package price
8 days to 13 days 50% of package price
7 days or less 100% of package price
No show 100% of package price